25132

This Customer Service Associate demonstrates a maturity and ability to handle difficult situations with poise and professionalism - evident from her quick promotions in previous positions. She would be an excellent addition to any team!

"Was particularly good with difficult situations; very patient and understanding. Does not let things get to her personally and always puts herself in the customer's shoes" - Former employer

Strengths:

• Friendly
• Professional
• Works well under pressure

Experience:

• Ability to manage difficult situations and individuals
• Managing escalated calls
• 2 years of inbound call experience
• Developing rapport with customers

Assessments:

• Call Center 87%
• Customer Service Mindset 94%

Availability:

Desires direct hire position. Immediately available to interview.